Product

There are 35 team members in the Product organization. It is comprised of UI/UX Designers, Product Managers, Product Research, and Content Writers. They work cross-functionally across different teams.

• Aha
• Jira
• Figma
• Confluence
• G-Suite
• Miro boards
• Optimizely

The design team has a weekly cadence of peer reviews, team syncs, and other checkpoints to ensure we are receiving critical design feedback and also informing on the progress of work cross-squad. Some squads are grouped within a theme, like Core, Enterprise, or Ecosystem, and the respective designers within those groups of squads often collaborate to solve problems.

We currently have a design library that is being built out into a true, robust design system that will be more beneficial as we continue to scale. Depending on the project, our designers may contribute to the system and we also have a dedicated designer that is owning the build-out of the design system.

A Product Manager typically owns the end-to-end development lifecycle for a defined product feature and is still learning how to review designs and how to frame research plans. Their primary focus is on the tactical demands of today while also planning 3-6 months out on smaller scope initiatives. At a senior level, they typically own the delivery of product features or a subset of products from scope and definition through implementation. They collaborate closely with product designers and use a "wider aperture" to analyze and interpret data. They focus on the tactical demands of today while also planning 3-6 months out for themes. Our Principal Product Managers own the strategy and vision for an overall product area and exercise independent judgment in designing how to achieve assigned KPIs. They are fully independent in design and research plans and operate as a product leader setting the strategy and vision to drive business outcomes for the next 6-12 months.